Najprej Japonska, potem pa še Zahod, so se raje obrnili na Deminga in Taylorju obrnili hrbet; pri nas pa obratno.
Bom še jaz dodal Deminga in podobne:

"Kako to, da ne razumejo temeljnih načel vodenja..."
Deming’s First Theorem: Nobody gives a hoot about profit — sustained profit — if we did we would operate as a system.
- William E. Deming

"je zagrozila s tožbo oziroma jim zapovedala, naj delajo tisto, kar jim veleva zakon - in to v birokratskem grozilnem dopisu."
People don’t go to Toyota to ‘work’ they go there to ‘think’” – Taiichi Ohno

"Diletantsko je, če se v podjetju odpuščanja lotevajo tako, da zaposlene po telefonu pozovejo, naj pridejo v kadrovsko službo, in jim potem tam izročijo odpoved."
Managers talk about getting rid of deadwood, but there are only two possible explanations of why the dead wood exists: 1) You hired deadwood in the first place, or, 2) you hired live wood, and then you killed it.
- William E. Deming

"...če javno poveš, da njegovo poslanstvo ni dobiček, tega tudi nikoli ne bo ustvarjalo."
Deming’s Second Theorem: We are ruined by people doing their best without knowledge. There is no substitute for knowledge. Without theory there are no questions, without questions, there is no learning.
- William E. Deming

"zato je komuniciranje vrednot, poslanstva, dajanje zgleda, odpuščanje in najemanje sodelavcev, večno dovajanje sveže krvi in idej za nove posle še toliko bolj običajno delo."
Management's job is optimization of the whole system.
- William E. Deming